Each plan has a monthly review-request limit. Here's what happens as you approach the limit and how to keep sending.
As you get close
When you’ve used 80% of your monthly requests, a notice appears at the top of your Billing page so there are no surprises. If you have more than one location, each location has its own plan and its own monthly allowance — one location reaching its cap never pauses the others.
When you reach the cap
At 100%, new review requests don’t fail — they pause. They start again automatically when your month resets (the 1st of the month) or when you move up to a bigger plan. Anyone already partway through a request sequence keeps going and finishes normally; only brand-new requests wait.
Auto-Upgrade — never stop sending
To keep new requests moving, turn on Auto-Upgrade in Billing when the option is available. When you reach your limit, ReviewWheel moves you to the next available plan automatically.
Because this authorizes a future charge, turning it on takes a deliberate press-and-hold: press Hold to enable auto-upgrade and keep holding until the gold bar fills. Let go early and nothing changes. To turn it off later, choose Turn off — a single click with a quick confirm.
Prefer to move up yourself?
You can change your plan any time from Billing — see Change your plan or update your card.