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Reviews

How replies to your Google reviews work

Updated July 2026

When a new Google review comes in, ReviewWheel drafts a reply for you. You stay in control: you can approve it as-is, edit it first, or write your own.

In the Reviews section of your dashboard you can:

  • See your rating summary and which reviews still need a reply.

  • Choose which star ratings get an automatic draft.

  • Pick the tone of your replies — professional, cheerful, or casual.

Replies are never posted without your approval, so your voice stays yours.

Still stuck?

Reach a real person — we typically respond within a few hours.