Your business details go into every message and decide when requests are allowed to send. Set them once and you are done.
Go to Settings and open Business details.
What to set
Business name — the name your customers know you by. It appears in every text and email.
Owner first name — so requests read like they come from a real person.
Timezone — this sets your review requests to send during daytime hours only. It keeps you inside legal calling hours (TCPA quiet-hours), so you never text a customer at the wrong time.
Pick your timezone from the list — for example, "Eastern — New York" or "Central — Chicago."
Choose Save changes when you are done.
Why it matters
These details drive every message ReviewWheel sends. A wrong business name confuses customers; a wrong timezone can send at the wrong hour. Two minutes here makes every request that follows look right.
Next: Step 3 — tell us where your Google reviews go.