Axle is ReviewWheel's AI. It does the work inside every product, and it answers when you open chat. You don't buy Axle on its own. It comes with the products you have.
What Axle does for you
Reputation: Axle writes your replies to Google reviews, in the voice you pick. With AI keyword replies, each reply names one of your keywords.
Rank: Axle fills in what your Google profile is missing and writes your weekly Google posts. Every change shows under Activity on the Local SEO page.
Chat: Axle answers your questions any time. Ask for a person and your conversation goes to our team.
When Axle needs access
Axle works on your Google Business Profile, so it needs access to it. Until it has access, your dashboard says Axle needs access with a Grant access link. An admin on your account handles it.
Looking for Rank?
Rank is the product that gets you found on the Google map. See "Inside your Local SEO page" for what it shows. To add it, open Billing.