ReviewWheel keeps you posted on the moments that matter — new reviews, ranking wins, billing, and more. You decide which of those reach you, and how. Open Notifications from the account menu to set it all up.
Each topic has toggles for where it reaches you — Email, and for most topics Text (a few are email-only). Your choices are your own: each admin on the account sets their own preferences, and notifications go to account admins and owners, not to technicians. There's no save button; changes save on their own, and Saved appears at the bottom when they do.
The eight topics
Review milestones — your 1st, 5th, 10th, 20th review, the moments worth celebrating. Emails keep coming at 50, 100, 250, 500, and 1000.
Reputation alerts — a review disappears from your Google Business Profile. Reviews go away for lots of reasons — the reviewer deleted or edited it, or Google removed it — so we tell you when one leaves.
Low-Star Review Alerts — a new review comes in at 3 stars or below. Off by default — turn it on if you want a heads-up when a rough one lands.
Rank milestones — you break into the top 8, the top 3, or #1 for a keyword you track. Email only.
Integration health — a connected tool disconnects and needs to be re-authenticated.
Billing — you're nearing your monthly request cap, or we auto-upgraded your plan to keep you sending.
ROI reports — a monthly recap of requests sent, reviews collected, review rate, and link clicks, with month-over-month changes where there's history.
Secret stuff — early-access invites and previews, as they roll out.
Most topics start with Email on; Low-Star Review Alerts start off. Push arrives with the ReviewWheel mobile app, so that switch stays off until then.
The notification bell
The bell (in the sidebar on desktop, the top bar on your phone) keeps the full record. It collects every notification in one feed no matter how your toggles are set — the toggles decide what reaches your inbox or phone, while the bell always has everything.
Unread items show a count, Mark All Read clears them, and opening an item takes you to the related page. Nothing waiting? You'll see "You're all caught up."